Softlogic Life Insurance PLC (SLI) is committed to protecting your privacy. The purpose of this privacy Notice is to inform you about our practices relating to the collection, use, maintenance, disclosure and other processing and storage of personal data that may be provided through access to or use of this website(site) or that may otherwise be collected by us.
TYPE OF DATA COLLECTED
We will collect and process various types of personal data, as appropriate, such as, full name, email address, mailing address, telephone number, gender, company name, business/profession, financial details.
Being an insurer, we will also collect and process sensitive personal data relating to you such as, data resulting from medical reports/death certificates, claim history, criminal convictions, generic and biometric data etc.
When you visit our Website, our web server will also automatically record technical details such as details about your visit including, IP address, the website from which you visited us, the type of browser software used, Website pages that you visit, the date and duration of your visit to our Website.
Provision of your data is voluntary. You may choose not to provide us with the requested data, but failure to do so may inhibit our ability to do business with you or to respond to your enquiries.
HOW PERSONAL DATA IS COLLECTED
We will collect and store your personal data either:
We may also obtain lawfully collected personal and/or non-personal data about you from our affiliated entities, business partners and other independent third parties’ sources.
THIRD PARTY CONSENT
HOW YOUR PERSONAL DATA IS PROTECTED
We may collect and store your personal data in electronic or physical form, depending on the requirement. Such personal data may be stored at our and third party premises within IT Systems (e.g. external cloud storage, internal or third-party management systems, e-mails, databases, hard drives etc.), and physical warehouses etc.
We endeavor, where practicable, to process your personal data in a safe environment by preventing any unauthorized or unlawful processing of personal data or accidental disclosure, loss or destruction of, or damage to, such personal information. We have implemented various physical, technical and administrative security measures to protect your personal information and our network from unauthorized access.
The security of your personal information is important to us. Whilst SLI will take all reasonable efforts and strive to use commercially acceptable means to protect your personal data, we are unable to guarantee its absolute security.
USE OF YOUR PERSONAL DATA
We will use personal data collected for the following purposes:
Unless permitted by applicable laws and regulations, we will obtain consent from you if we wish to use your personal data for purposes other than those stated in this privacy statement.
Use of Personal Data for Direct Marketing Purposes
In addition to the purposes set out above, where permitted by law, SLI may use your name and contact details for promotional or marketing purposes including sending you promotional materials and conducting direct marketing in relation to our products, services, advice on subjects such as medical/health treatment; educational; recruitment; training; reward/loyalty/privilege programmes; charitable/non-profitable causes and other programmes.
For the purposes of direct marketing, we may, where permitted by law, provide your personal information to providers (whether within or outside of SLI) on any subject described above and call centre, marketing or research services so that they can send you promotional materials and conduct direct marketing in relation to the products and services they offer (these materials may be sent to you by postal mail, email or other means).
Before using or providing your personal data for the purposes and to the transferees set out in this section, we may be required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may we use and provide your personal data for any promotional or marketing purpose.
The types of personal data that SLI would use and provide for direct marketing purposes as described above are your name and relevant contact details, although we may possess additional personal data.
RETENTION OF YOUR PERSONAL DATA
SLI retain your information for as long as necessary to fulfil the purpose for which it was collected, to comply with applicable laws and regulations and for the duration and extent of our business practice.
CHANGES IN THIS PRIVACY NOTICE
SHARING YOUR PERSONAL DATA
Where permitted by law or where such disclosure is necessary to satisfy the purpose or a directly related purpose for which the personal data was collected we will share such personal data with following parties;
TRANSFER OF PERSONAL DATA
Your Personal Data may also be processed worldwide on a need-to-know basis by the parties as mentioned above. We will ensure that contractual restrictions are implemented regarding confidentiality and security in line with applicable data protection laws and regulations. We will also take steps to ensure that the transfer of your personal data outside Sri Lanka receives an adequate level of protection , minimally, as it does in Sri Lanka.
Where permitted by applicable law or regulation you have the right to ;
If you have any questions or complaints about this Privacy Notice or about our privacy handling practices, kindly reach out to us via the following methods:
Softlogic Life Insurance PLC
Level 16, One Galle Face Tower, Colombo 2
Last updated as of 9th August 2023.